Some companies offer their employees to access their corporate computer work space remotely using a remote desktop connection. The company Citrix provides software for such a connection. To connect, the employees need the software Citrix Workspace on their terminal devices. The company provides on their download page also files for Linux including openSUSE. Unfortunately, their version 1912 from 12 December 2019 did not just work on my openSUSE Tumbleweed 64bit computer (and earlier versions I tried neither).
Segmentation Fault and Missing Libraries
First, I tried to install the software package from the vendor.
- I downloaded the SuSE Full Package (Self-Service Support) Citrix Workspace app for Linux (x86_64) in version 1912 from 12 December 2019.
zypper in ICAClient-suse-220.127.116.11-0.x86_64.rpm
- I logged into a corporate page, open a connection configuration file (*.ica) and nothing happened. So I assumed the application may have crashed. I downloaded the file and opened it in the terminal to see more.
/usr/lib64/ICAClient/wfica -icaroot /opt/Citrix/ICAClient configuration-file.ica
- The app opened shortly and crashed then with the error message
segmentation fault (core dumped)
Then, I tried to install somebody’s own software package. Note that this requires trust or a review of the package.
- I downloaded the ICAClient from https://download.opensuse.org/repositories/home:/enzokiel/openSUSE_15.2_Update/x86_64/ for openSUSE 15.2 Update x86_64 (hence, not Tumbleweed).
- I installed the package despite the missing library
- I found the missing library openssl 1.0.0 and installed it.
Afterwards, the application did not segfault any longer. However, it produced an error due to a missing certificate from the GlobalSign Root CA.
- So I went to Firefox, went to the Privacy and Security tab in the Preferences, and clicked on “View Certificates”.
- I exported the GlobalSign Root CA certificate to e.g.
/tmp. There is more than one. Look for the one in the tree GlobalSign nv-sa.
- Then, the certificate needs to be put into the certificate folder of Citrix Workspace. For the sofware package I use, this is
/usr/lib64/ICAClient/keystore/cacerts. Navigate in the terminal to this folder and copy the certificate file in it. Then use
chown root:root [file.crt]and
chmod 444 [file.crt]to adapt file ownership and properties.
Afterwards, Citrix Workspace worked for me. If I have too much time, I will try to use the vendor package and see if I still get the segfault considering that I have now openssl 1.0.0 installed.
- https://kenfallon.com/citrix-ssl-error-61-globalsign-root-ca/ with a tip on how to install the missing certificate